Pool Lights Direct is not an authorized dealer, distributor, or representative of Hayward, Jandy, Pentair, CMP, or any other brand referenced on this site. All trademarks, brand names, and logos are the property of their respective owners and are used solely to identify product compatibility. Their use does not imply any affiliation with or endorsement by the rights holders.
Shipping policy
Shipping Policy
Thank you for shopping with Pool Lights Direct. Please review our shipping information below.
Processing Time Orders are typically processed within 1–2 business days of payment confirmation. Orders placed on weekends or holidays will be processed the next business day.
Shipping & Delivery Times All orders are shipped via standard shipping and arrive within 25–35 business days from the date of order. Please note that delivery times are measured in business days (Monday–Friday, excluding holidays), not calendar days.
Shipping Rates Shipping rates are calculated at checkout based on your order weight, dimensions, and delivery location.
Shipping Locations We currently ship to all 50 US states. At this time, we do not ship internationally.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your shipment directly with the carrier.
Damaged or Lost Shipments If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at info@poollightsdirect.com.
Contact Us For shipping questions: info@poollightsdirect.com